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Publish & Print /
fulfillment & warehousing
services |
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The Source for all your logistics needs
Whether it's one book shipped direct to consumer or carton quantities shipped to trade accounts, Royal Pacific gives publishers a single source to manage all their fulfillment and distribution needs.
We offer publishers highly efficient order processing, inventory control, and customer service that ensures that your customers are well served. With a state-of-the-art warehouse management system, Royal Pacific operates a live 24/7 call center to process orders. Count on us for:
Book Trade Fulfillment
• An online account management system that gives publishers access to information about orders, sales, and inventory in real time over a secure Internet connection.
• Accounting services to invoice orders to trade accounts.
• A dedicated A/R department that works to collect cash from wholesalers and retailers.
• Multiple ordering systems including EDI – for efficient trading with national accounts – as well as e-mail, fax, and telephone
Complete in-house ASN capabilities to ensure seamless ordering.
Direct to Consumer Fulfillment
Royal Pacific supports direct marketing, radio talk show promotions, Internet retailing, and all your consumer sales efforts with:
• 24/7 365 live call center
• 800 toll free calling
• Credit card processing
• Royalpacific-usa.com to give publishers and online retail presence
• Multiple shipping methods – UPS, FedEx, USPS
• Order confirmation and tracking information e-mail directly to your customers. |
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